Shipping Policy
Last Updated: June 19, 2025
Thank you for shopping with AIAZ. This Shipping Policy explains how shipping works for products fulfilled through Zendrop, our partner.
Where We Ship
We ship to the United Arab Emirates and other international locations supported by Zendrop. All products are shipped directly from trusted global suppliers.
Processing Time
- Orders are processed within 2–5 business days after payment confirmation.
- During peak seasons or holidays, processing may take slightly longer.
Estimated Delivery Times
United Arab Emirates:
- Delivery time: 7–15 business days
Other Countries:
- Delivery time: 7–20 business days depending on location
Please note: Shipping times may vary depending on the product, supplier location, and customs clearance.
Shipping Fees
- Shipping fees are calculated at checkout based on product and destination.
- Free shipping may be offered on select products or promotional orders.
Tracking Your Order
Once your order is fulfilled, you will receive a tracking number via email. You can track your shipment directly through the Zendrop tracking page or via the link provided.
Split Shipments
Because our products come from various global warehouses, you may receive multiple packages for one order. Don’t worry—each package will have its own tracking number.
Customs, Duties & Taxes
For international shipments:
- Import duties and taxes may apply depending on your country's laws.
- These charges are the customer’s responsibility and are not included in product or shipping prices.
Delayed or Lost Orders
If your order hasn't arrived within the estimated delivery window, please contact our support team. We'll work with Zendrop to resolve any delays, lost packages, or fulfillment issues.
Contact Us
If you have any questions about shipping or your order status, reach out to us:
📧 Email: aiazfzc@gmail.com
📍 Address: AIAZ E commerce F.Z.C, Ajman, UAE