Privacy Policy

Last Updated: June 19, 2025

At AIAZ, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from [www.aiaz.online].

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using the site.

1. Information We Collect

When you visit or interact with our site, we may collect the following types of information:

a. Personal Information:

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (handled securely via third-party payment gateways)

b. Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referral source

c. Cookies & Tracking Tools:

We use cookies and similar technologies to improve user experience, personalize content, and analyze website traffic.

2. How We Use Your Information

  • We use your personal information to:
  • Process and fulfill orders
  • Deliver customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Personalize marketing messages (only with your consent)
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations under UAE law

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted third-party service providers (e.g. payment processors, delivery partners)
  • Government authorities, if legally required under UAE regulations
  • Analytics tools, for performance and usage tracking (e.g. Google Analytics)

All third parties are contractually obligated to handle your data securely and only for the intended purpose.

4. Your Rights

Under the UAE Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data (subject to legal or contractual obligations)
  • Withdraw consent for marketing communications
  • File a complaint with the UAE Data Office if needed

To exercise any of these rights, contact us at aiazfsc@gmail.com.

5. Data Security

We use industry-standard encryption (SSL) and secure Shopify infrastructure to protect your data. Access to your data is limited to authorized personnel only.

6. Marketing Communication

You may opt-in to receive newsletters or promotional content. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us.

We comply with UAE's anti-spam and electronic communication laws.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Data Retention

We retain your personal data as long as needed to fulfill your order, meet legal obligations, or for legitimate business purposes. After that, it will be securely deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated date.

10. Contact Us

For any questions or concerns about this policy or your data:

AIAZ Privacy Office
📧 Email: aiazfzc@gmail.com
📍 Address: AIAZ E commerce F.Z.C, Ajman, UAE